What is a refurbished product?

Refurbished shredders, binding and laminating machines are products that have been returned to Fellowes for a variety of reasons. Some may have minor imperfections such as blemishes or scratches on the outer console, but the internal components have been tested by Fellowes technicians to ensure they meet our strict performance standards. When you buy a refurbished Fellowes product, you're still getting the quality you have come to expect from the makers of the World’s Toughest Shredders.

What guarantee do I have that the refurbished product will provide good service?

Fellowes stands behind the quality of their refurbished products with a 1 year limited warranty plus tech support.

Can I return the refurbished product if I am dissatisfied?

If you are not satisfied with your Fellowes purchase, please call 1-800-955-0959 within 14 days of receipt to obtain a Return Material Authorization (RMA) number and instructions for shipping the shredder back to us. Click here for our full Returns and Exchange Policy.

Are all of your business machines available refurbished?

Refurbished shredders, binding and laminating machines are subject to limited availability and all models are not available as refurbished at all times. If you are looking for a specific model, check back with us frequently as we update our inventory weekly. There is no guarantee that any particular model will become available as refurbished so if you're looking to purchase a product now, we recommend you purchase the model that's closest to your first choice.

How do refurbished products impact the environment?

Purchasing a refurbished shredder, binding or laminating machine is an eco-friendly choice. Repair and reuse helps prevent products that are still serviceable from ending up in landfills. Fellowes makes every effort to reduce, reuse, and recycle shredder components to help protect the environment.

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