SPECIAL HANDLING INFORMATION

Fellowes offers a number of large and oversized shredders that require special handling. If a shredder requires special handling, you will see a note on the product detail page that says, “Special Handling Required.”

These items cannot be delivered by parcel carriers (UPS, FedEX) and must ship by freight truck.

When shredders requiring special handling are shipped, a representative from the freight company will contact you by telephone to arrange a convenient time for delivery. You can expect the shipper to contact you within 7 business days of the ship date to make an appointment for delivery. The delivery service you will receive is called a CURB SIDE or LIFT GATE service. The agent will unload the shipment from the truck for you but it is your responsibility to take the shredder into your home or office and dispose of the pallet/skid and packaging materials.  An adult will be required to be present at the time of delivery and to sign for the shipment.

Call 800-955-0959 Monday through Friday between 7:00 AM and 7:00 PM CT with any questions.
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